When you choose a window or door from ALTAZAR Windows & Doors, not only you will get a great-looking product, but also one that has been manufactured and installed in compliance with high quality standards, that is backed by outstanding after-sales service and one of the best warranties in the industry.

All our products are covered by Manufacturer's and ALTAZAR Windows & Doors Installation Warranties as follows:

  • The UPVC windows/doors frame & sash are covered against defects in materials and workmanship by manufacturer's Lifetime Limited Warranty.
  • The insulated glass window units are covered against sealed unit failure by manufacturer's Lifetime Limited Warranty.
  • All other products, hardware and components are warranted according to the terms and conditions stipulated by manufacturers, unless otherwise specified by the contract.
  • The ALTAZAR Windows & Doors offers ten (10) years Installation Warranty. The Installation Warranty consists of:
    • Labour costs due to mal-adjustment of product's operating feature(s) caused by original installation.
    • Product costs determined to be directly related to or caused by poor installation.
    • Poor installation is judged according to the industry standards and practices and will be determined by the ALTAZAR Windows & Doors inspection.
  • The following are excluded from the coverage under both, the manufacturer's and ALTAZAR Windows & Doors Installation warranties:
    • Damage of any kind caused by misuse, abuse, negligence, accident, international acts, fire or acts of God.
    • Any damage to the products or components thereof caused by settlement or structural defects of the building in which they are installed.
    • Any product which has been repaired or modified or attempted to have been repaired or modified by any person other than a duly authorized representative of ALTAZAR Windows & Doors.
    • Normal wear and tear of installed product
    • Glass breakage of any kind